:root{
  --navy:#071d49;
  --navy2:#0a285f;
  --blue:#0075c9;
  --cyan:#00aeef;
  --green:#20a52b;
  --green2:#13831d;
  --bg:#f3f6fa;
  --line:#dce3ed;
  --text:#13223e;
  --muted:#68758b;
  --white:#fff;
  --danger:#c93131;
}

*{box-sizing:border-box}

body{
  margin:0;
  font-family:Arial,Helvetica,sans-serif;
  color:var(--text);
  background:var(--bg);
  font-size:14px;
}

.hidden{display:none!important}

button,input,select,textarea{
  font:inherit;
}

button{cursor:pointer}

.login-view{
  min-height:100vh;
  display:flex;
  align-items:center;
  justify-content:center;
  background:#edf4f9;
}

.login-card{
  width:390px;
  background:#fff;
  padding:34px 30px 28px;
  box-shadow:0 12px 35px rgba(7,29,73,.12);
  position:relative;
}

.brand-line{
  height:4px;
  position:absolute;
  left:0;
  right:0;
  top:0;
  background:linear-gradient(90deg,var(--blue),var(--cyan),var(--green));
}

.login-logo{
  width:205px;
  display:block;
  margin:0 auto 12px;
}

.login-card h1{
  text-align:center;
  color:var(--navy);
  margin:5px 0;
}

.login-sub{
  text-align:center;
  color:var(--muted);
  margin:0 0 24px;
}

label{
  display:block;
  font-size:12px;
  font-weight:700;
  color:var(--navy);
  margin:11px 0 5px;
}

input,select,textarea{
  width:100%;
  border:1px solid #ccd6e3;
  border-radius:4px;
  padding:10px 11px;
  background:#fff;
  color:var(--text);
}

textarea{
  min-height:100px;
  resize:vertical;
}

input:focus,select:focus,textarea:focus{
  outline:none;
  border-color:var(--blue);
  box-shadow:0 0 0 2px rgba(0,117,201,.08);
}

.btn{
  border:1px solid transparent;
  border-radius:4px;
  padding:9px 14px;
  font-weight:700;
}

.btn-full{width:100%;margin-top:18px}

.btn-primary{
  background:var(--blue);
  color:#fff;
}

.btn-green{
  background:var(--green);
  color:#fff;
}

.btn-green:hover{background:var(--green2)}

.btn-outline{
  border-color:#b9c8da;
  color:var(--navy);
  background:#fff;
}

.btn-light{
  border-color:#d9e0e9;
  background:#fff;
  color:var(--navy);
}

.btn-danger{
  color:#fff;
  background:var(--danger);
}

.btn-small{
  padding:6px 9px;
  font-size:12px;
}

.contract-label{
  text-align:center;
  color:#7d899b;
  font-size:11px;
  margin-top:18px;
}

.error-text{
  color:#b92d2d;
  text-align:center;
  margin-top:12px;
  min-height:16px;
}

.topbar{
  height:74px;
  background:#fff;
  border-bottom:1px solid var(--line);
  display:flex;
  justify-content:space-between;
  align-items:center;
  padding:0 26px;
}

.top-brand{
  display:flex;
  align-items:center;
  gap:18px;
}

.top-brand img{
  width:115px;
}

.top-brand strong{
  display:block;
  letter-spacing:1px;
  color:var(--navy);
}

.top-brand span,
.top-user span{
  display:block;
  color:var(--muted);
  font-size:11px;
  margin-top:3px;
}

.top-user{
  display:flex;
  align-items:center;
  gap:16px;
  text-align:right;
}

.layout{
  display:flex;
  min-height:calc(100vh - 74px);
}

.sidebar{
  width:205px;
  background:var(--navy);
  color:#fff;
  display:flex;
  flex-direction:column;
  justify-content:space-between;
  padding:20px 0;
}

.nav-item{
  display:block;
  width:100%;
  border:0;
  background:transparent;
  color:#fff;
  text-align:left;
  padding:12px 15px;
  border-left:3px solid transparent;
}

.nav-item:hover{
  background:rgba(255,255,255,.07);
}

.nav-item.active{
  background:rgba(255,255,255,.10);
  border-left-color:var(--cyan);
  font-weight:700;
}

.nav-separator{
  margin:10px 15px;
  border-top:1px solid rgba(255,255,255,.12);
}

.sidebar-footer{
  border-top:1px solid rgba(255,255,255,.10);
  margin:0 12px;
  padding:15px 0 0;
  font-size:10px;
}

.sidebar-footer strong,
.sidebar-footer span{
  display:block;
  margin-bottom:3px;
}

.main{
  flex:1;
  padding:28px;
  min-width:0;
}

.page-head{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:20px;
  margin-bottom:20px;
}

.page-head h2{
  margin:0;
  color:var(--navy);
  font-size:22px;
}

.page-head p{
  margin:4px 0 0;
  color:var(--muted);
}

.head-actions{
  display:flex;
  gap:10px;
}

.stats{
  display:grid;
  grid-template-columns:repeat(4,1fr);
  gap:12px;
  margin-bottom:18px;
}

.stat{
  background:#fff;
  border:1px solid var(--line);
  border-top:3px solid var(--blue);
  padding:16px;
  border-radius:5px;
}

.stat strong{
  display:block;
  font-size:22px;
  color:var(--navy);
}

.stat span{
  display:block;
  color:var(--muted);
  font-size:10px;
  margin-top:4px;
}

.panel{
  background:#fff;
  border:1px solid var(--line);
  border-radius:5px;
  overflow:hidden;
}

.toolbar{
  padding:12px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  border-bottom:1px solid var(--line);
}

.toolbar input{
  width:360px;
}

.toolbar span{
  color:var(--muted);
  font-size:12px;
}

.table-wrap{
  overflow:auto;
}

table{
  width:100%;
  border-collapse:collapse;
}

th{
  text-align:left;
  color:#59677d;
  background:#f7f9fc;
  border-bottom:1px solid var(--line);
  padding:10px;
  font-size:11px;
}

td{
  padding:11px 10px;
  border-bottom:1px solid #ebeff5;
  vertical-align:top;
  font-size:12px;
}

.ticket-code{
  color:#006bc7;
  font-weight:700;
  cursor:pointer;
}

.ticket-title{
  font-weight:700;
}

.ticket-cat{
  display:block;
  font-size:9px;
  color:#5f6a7b;
  margin-top:3px;
}

.badge{
  display:inline-block;
  padding:3px 7px;
  border-radius:3px;
  font-size:9px;
  font-weight:700;
}

.badge-CERRADO{
  background:#def3de;
  color:#27822c;
}

.badge-RESUELTO{
  background:#ddf1ff;
  color:#006ba8;
}

.badge-ABIERTO{
  background:#fff0ce;
  color:#9a6200;
}

.badge-EN_PROCESO,
.badge-EN_DIAGNOSTICO,
.badge-ASIGNADO{
  background:#dcecff;
  color:#085a9d;
}

.badge-PENDIENTE_CLIENTE{
  background:#f0e5ff;
  color:#6f39a7;
}

.priority-ALTA,
.priority-CRITICA{
  color:#c72d2d;
  font-weight:700;
}

.modal{
  position:fixed;
  inset:0;
  background:rgba(5,20,48,.55);
  display:flex;
  align-items:center;
  justify-content:center;
  padding:30px;
  z-index:500;
}

.modal-box{
  background:#fff;
  width:min(760px,95vw);
  max-height:90vh;
  overflow:auto;
  border-radius:6px;
  box-shadow:0 25px 60px rgba(0,0,0,.25);
}

.modal-head{
  padding:18px 20px;
  border-bottom:1px solid var(--line);
  display:flex;
  justify-content:space-between;
  align-items:center;
}

.modal-head h3{
  margin:0;
  color:var(--navy);
}

.modal-x{
  border:0;
  background:none;
  font-size:25px;
  color:#637087;
}

#modalContent{
  padding:20px;
}

.form-grid{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:12px;
}

.form-grid .full{
  grid-column:1/-1;
}

.detail-grid{
  display:grid;
  grid-template-columns:repeat(2,1fr);
  gap:8px;
  margin-bottom:14px;
}

.detail-box{
  background:#f7f9fc;
  border:1px solid var(--line);
  padding:9px;
}

.detail-box strong{
  display:block;
  font-size:9px;
  color:#68758b;
  margin-bottom:3px;
}

.timeline{
  margin-top:15px;
}

.timeline-item{
  border-left:3px solid var(--blue);
  padding:5px 0 9px 12px;
  margin-bottom:5px;
}

.timeline-item strong{
  display:block;
  color:var(--navy);
  font-size:11px;
}

.timeline-item span{
  display:block;
  color:#66748a;
  font-size:10px;
  margin-top:2px;
}

.actions-row{
  display:flex;
  flex-wrap:wrap;
  gap:8px;
  margin-top:16px;
}

.user-inactive{
  opacity:.55;
}

@media(max-width:900px){
  .sidebar{width:165px}
  .stats{grid-template-columns:1fr 1fr}
  .main{padding:18px}
}

@media(max-width:700px){
  .sidebar{display:none}
  .top-user div{display:none}
  .page-head{align-items:flex-start;flex-direction:column}
  .stats{grid-template-columns:1fr}
  .form-grid,.detail-grid{grid-template-columns:1fr}
  .form-grid .full{grid-column:auto}
}